General Help - Frequently Asked Questions

As you search for answers to your questions, you can easily move from one function to another using the tabs on the tab bar.


Search

Click Search to search the knowledge base using drop-down menus and search text to narrow your search. You can view the list of answers, and page through the list.

Browse

Click Browse to search the knowledge base by topics.

Searching in Browse...
To search in the Browse mode, type as much of the word or phrase as you know and click the Search button next to the text field.

Answer Details

Answer details display on the Answer page and include the question, answer, and any related answers. You can do any or all of the following when viewing an answer:


Ask a Question

Click this tab to submit a question to our support staff when you are unable to find your answer by searching the knowledge base.